{"id":35487,"date":"2023-07-11T19:08:00","date_gmt":"2023-07-11T19:08:00","guid":{"rendered":"https:\/\/thern.com\/resources-2\/faq\/"},"modified":"2025-08-15T19:57:12","modified_gmt":"2025-08-15T19:57:12","slug":"faq","status":"publish","type":"page","link":"https:\/\/thern.com\/en-GB\/resources\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_section full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1692301678289{padding-top: 0px !important;background-image: url(https:\/\/thern.com\/wp-content\/uploads\/2023\/07\/Thern-Inc_Resources-Hero.jpg?id=396) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_row full_width=”stretch_row” css=”.vc_custom_1692301687976{padding-top: 50px !important;padding-bottom: 70px !important;background-color: rgba(0,0,0,0.5) !important;*background-color: rgb(0,0,0) !important;}”][vc_column][vc_custom_heading text=”FAQs” font_container=”tag:h1|text_align:left|color:%23ffffff” use_theme_fonts=”yes” css_animation=”fadeInLeft”][\/vc_column][\/vc_row][\/vc_section][vc_row full_width=”stretch_row” equal_height=”yes” content_placement=”middle” css=”.vc_custom_1689180629506{padding-bottom: 35px !important;background-color: #c71a32 !important;}”][vc_column width=”1\/2″][vc_custom_heading text=”Frequent Questions,
\nHelpful Answers” font_container=”tag:h2|text_align:left|color:%23ffffff” use_theme_fonts=”yes” css_animation=”fadeInLeft”][\/vc_column][vc_column width=”1\/2″][vc_column_text css_animation=”fadeInRight”]<\/p>\n

Have a question concerning your Thern product? Chances are it has been asked before. Below are helpful answers to many of our most frequently asked questions. If the answer you are looking for is not provided below, please contact us<\/a>! <\/span><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”category-container”][vc_column css_animation=”fadeInLeft” width=”1\/2″][vc_btn title=”Bulk Solids Handling” shape=”square” color=”white” size=”lg” align=”center” button_block=”true” link=”title:FAQs|” el_class=”white-btn” el_id=”bmh-btn”][vc_btn title=”Energy” shape=”square” color=”white” size=”lg” align=”center” button_block=”true” link=”title:FAQs|” el_class=”white-btn” el_id=”energy-btn”][vc_btn title=”Government \/ Defence” shape=”square” color=”white” size=”lg” align=”center” button_block=”true” link=”title:FAQs|” el_class=”white-btn” el_id=”gd-btn”][vc_btn title=”Manufacturing” shape=”square” color=”white” size=”lg” align=”center” button_block=”true” link=”title:FAQs|” el_class=”white-btn” el_id=”manufacturing-btn”][vc_btn title=”Mining” shape=”square” color=”white” size=”lg” align=”center” button_block=”true” link=”title:FAQs|” el_class=”white-btn” el_id=”mining-btn”][vc_btn title=”Oil Rigs” shape=”square” color=”white” size=”lg” align=”center” button_block=”true” link=”title:FAQs|” el_class=”white-btn” el_id=”or-btn”][\/vc_column][vc_column css_animation=”fadeInRight” width=”1\/2″][vc_btn title=”Parts and Service” shape=”square” color=”white” size=”lg” align=”center” button_block=”true” link=”title:FAQs|” el_class=”white-btn” el_id=”ps-btn”][vc_btn title=”Product Comparisons” shape=”square” color=”white” size=”lg” align=”center” button_block=”true” link=”title:FAQs|” el_class=”white-btn” el_id=”pc-btn”][vc_btn title=”Product Questions” shape=”square” color=”white” size=”lg” align=”center” button_block=”true” link=”title:FAQs|” el_class=”white-btn” el_id=”pq-btn”][vc_btn title=”Technical Questions” shape=”square” color=”white” size=”lg” align=”center” button_block=”true” link=”title:FAQs|” el_class=”white-btn” el_id=”tq-btn”][vc_btn title=”Water \/ Wastewater” shape=”square” color=”white” size=”lg” align=”center” button_block=”true” link=”title:FAQs|” el_class=”white-btn” el_id=”ww-btn”][\/vc_column][\/vc_row][vc_row css_animation=”fadeInUp” css=”.vc_custom_1695925435228{padding-bottom: 35px !important;}” el_id=”bulk-material-handling”][vc_column][vc_custom_heading text=”Bulk Solids Handling” font_container=”tag:h3|text_align:left|color:%23990000″ use_theme_fonts=”yes” css_animation=”none”][vc_tta_accordion][vc_tta_section title=”What\u2019s the best electric winch for a conveyor tensioning application?” tab_id=”1695838736264-7014ba41-b235″][vc_column_text]If the conveyor tensioning system employs a counterweight design, a slow-speed winch is the best choice. Thern\u2019s <\/span>4HBP<\/span><\/a> and <\/span>4BP<\/span><\/a> electric winches feature a simple single-speed control and are an ideal fit for this sort of system. Thern can custom size or custom configure the winch to match the required load and travel distance. <\/span><\/p>\n

If the conveyor tensioning system requires constant tension from the winch, Thern\u2019s 4HBP<\/a> and <\/span>4BP<\/a> electric winches can be customized with high HP motors and fast rope speeds\/reactions to maintain steady conveyor tension\/operation. Constant tension applications typically require motor encoders, blower coolers, and sophisticated VFD controls. <\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”For tensioning overland conveyor belts, our mine utilizes counterweights ranging from 10,000\u201350,000 lbs. Does Thern offer electric winches suitable for lifting large counterweights during conveyor belt maintenance or replacement? ” tab_id=”1695838736267-6cd314dd-882c”][vc_column_text]Thern\u2019s <\/span>4BP<\/span><\/a> electric winches are commonly sized up to 50,000 lbs. Our <\/span>4HBP Series<\/span><\/a> can be custom configured for capacities nearing 100,000 lbs.! Leave the heavy lifting to Thern!<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What is the best electric winch choice for moving and positioning barges during loading processes?” tab_id=”1695838967798-a6a22ea3-ed73″][vc_column_text]Thern barge mover systems employ heavy-duty, industrial-rated <\/span>4HBP<\/span><\/a> and <\/span>4BP<\/span><\/a> electric winches with fully enclosed\/lubricated gearing. These winches are customizable according to system and site conditions. Typical systems include controls with automatic tensioning systems, manual rigging modes, and straightforward joystick controls. <\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How many electric winches do I need to move and position a barge?” tab_id=”1695838980846-ead1898a-d6be”][vc_column_text]Typically, two electric winches are utilized with opposing pull directions to move and precisely position barges. Thern\u2019s barge system control interface provides simultaneous operation of both winches, while automatically maintaining appropriate rope tensions. <\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Where are the barge mover electrical control systems located?” tab_id=”1695838991770-04bbec43-6916″][vc_column_text]Thern\u2019s barge mover electrical control systems are located where the customer prefers. Wireless radio controls are also available as a popular option in addition to the operator console. <\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What is the best electric winch choice for moving and positioning railcars?” tab_id=”1695839010953-136243b2-4e85″][vc_column_text]The Thern <\/span>4HS Series<\/span><\/a> electric winch is an industry-standard railcar puller when a drum clutch feature is desired for free spooling release of wire rope. Please note that winches with clutches are generally employed only for systems intending one-directional moving of railcars. <\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Which electric winches are used if two-way railcar movements are anticipated?” tab_id=”1695839188515-06a149be-220f”][vc_column_text]Two-way movements of railcars are typically accomplished by means of a \u201cclosed-loop\u201d rigging system, controlled by a single electric winch. Wherever this is desired, Thern recommends closed loop-type railcar mover systems for several reasons: <\/span><\/p>\n